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Books and Guides

Perspectives is the thought-leadership magazine from nef consulting, published twice a year. Each issue has a main theme but in future issues articles from across nef consulting’s work and interviews with experts will be included.

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Since 2007, Social Ventures Australia (SVA) Consulting has completed over 400 projects with over 200 organisations across employment, education, community services, health and indigenous affairs. The SVA Consulting Quarterly brings together what they have learned from their work and the insights they have gained in new practices, novel methodologies and fresh wisdom.

This report by Lizzie Trotter, Jim Vine, Matt Leach and Daniel Fujiwara from HACT, produced in conjunction with Value Calculator, places robust values on the social impact of community investment activities. It includes values as well as practical guidance on how to apply them to achieve a basic assessment of social value using the Well-being Valuation approach.

This paper, by Daniel Fujiwara for HACT, sets out the methodology and analytical approach underlying the work on community investment and social value. The paper explains the Well-being Valuation approach, provides details of the datasets that the analysis draws on, describes the statistical method in technical detail, and introduces the broader theory behind social impact.

Published in March 2014, this detailed guidance covers:
-What is social value?
-What is covered by the Public Services (Social Value) Act 2012
-Requirements on local authorities
-How voluntary organisations can demonstrate social value
-How the Compact and social value relate to each other
The briefing is intended to be easy to understand and provides a number of practical case studies and practical actions to take.

These documents explain the relationship between Social Return on Investment (SROI) and 1) Social Accounting and Audit (SAA), 2) GIIRS Ratings & Analytics (“GIIRS” stands for the Global Impact Investing Ratings System) a comprehensive, comparable, and transparent system for assessing the social and environmental impact of companies and funds with a ratings and analytics approach analogous to Morningstar investment rankings, and 3) IRIS (Impact Reporting and Investment Standards) standardized performance indicators to help an organization understand its impact in a credible and comparable way.

Corporate Procurement has developed a Corporate Strategy for Commissioning and Procurement, supported by a Sustainable Commissioning and Procurement Policy. These aim to ensure that they carry out all commissioning and procurement activities collaboratively and in an economic, environmental and socially responsible manner on behalf of Durham County Council and its key stakeholders, whilst making sustainable purchasing decisions that promote the long-term interests of the communities
they represent.

The Public Services (Social Value) Act came into force on 31 January 2013. This Procurement Policy Note (PPN) from the UK Cabinet Office and the Efficiency and Reform Group gives guidance supporting the Public Services (Social Value) Act 2012.

The Public Services (Social Value) Act came into force on 31 January 2013. This briefing from the National Housing Association by Sara Cunningham outlines the Public Services (Social Value) Act 2012 and examines what the new legislative requirement mean for housing associations’ procurement and tendering processes. It also explains the options that housing associations have if they wish to analyse the social value of their own activities and how this may help in securing contracts with local authorities or other public bodies.

For housing associations the Act applies in two important and distinct respects:

- Housing associations are bound by the requirements of the legislation when procuring a service.
- Housing associations must be prepared to define the social and economic value and impact of the services they offer when tendering for a service from a local authority or another relevant body.

The Public Services (Social Value Act) was passed at the end of February 2012. This is a brief guide from Social Enterprise UK to how it is likely to change things and how it should work in practice.

This paper, by Andrea Westall for NAVCA’s Local Commissioning and Procurement Unit, provides an overview of the different tools and approaches that are being used and developed for measuring and evidencing how charities and community
groups create social value, and discusses the implications for these organisations.

Case Studies

‘Exceeding Expectations’ is a report by Kevin Gulliver and Dawn Prentice from Human City institute (HCi) for Trident Social Investment Group on a comprehensive set of social accounts. The report tracks the community impact of Trident using a triangulated approach to evaluation of economic and social value based on HCI’s ‘Measuring-Up’ methodology. It shows how social landlords can measure their wider impact beyond the bottom line. More importantly, the report clearly illustrates how economic and social value can be measured and presented in a highly collaborative way with extensive involvement of stakeholders, including partners and residents. It also represents as case study of a major social landlord group that includes housing associations, charities and social enterprises. The results fed into the development of Trident’s Social Investment Strategy.

Event Reports

The Public Services (Social Value) Act has now been in operation for a year. This report from Social Enterprise UK looks at the challenges of implementation so far and gives recommendations for the continued success of the act. This report was produced from the discussions and workshops at the Social Value Summit, co-produced by Social Enterprise UK and Landmarc on January 28th and 29th 2014.

External Databases and Resources

Here you can find all the publications that HACT has published on work around measuring social impact.

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The Global Value Exchange is an open source database of Values, Outcomes, Indicators and Stakeholders. It provides a free platform for information to be shared enabling greater consistency and transparency in measuring social & environmental values. The site empowers users by giving them a voice to share their experiences and allow them to become the ‘creators of knowledge’.

More than 6400 publications have now been selected by TSRC for inclusion in the Third Sector Knowledge Portal - an easy-to-use online library of research, evidence, and analysis.

It has been developed by TSRC in partnership with the British Library and the Big Lottery Fund, and brings together over 6000 works such as: impact reports from third sector organisations; academic research projects; government studies; and more, in one collection of downloads, links and summaries.

Impact Reports

FRC Group has been producing impact reports, social reports and sustainability reports every year since 1999. FRC Group is a leading social business, running commercial businesses that produce financial profits and create a social dividend by giving people in poverty and unemployment the opportunity to change their lives. A selection of their reports are available to download on their website.

Opinion and Comment

Geoff Mulgan, director of the Young Foundation, discusses the lack of consensus on what social value is and how to assess it despite the evident enthusiasm from funders, nonprofit executives and policymakers. he argues that when people approach social value as subjective, malleable, and variable, they create better metrics to capture it.

Tools

Uscreates Social Value Measurement Toolkit helps you to put in place what is necessary to plan and deliver an effective Social Value measurement approach. Developed in collaboration with leading companies and informed by hands-on practitioner experience, it provides tried and tested insight into how to get the most out of Social Value measurement.

The Toolkit features:
> How to define and map social value.
> How to define the right objectives, set relevant success factors, choose the right methodologies, engage stakeholders and embed your approach in your organisation
> Practical examples and what others have learnt along the way
> Video interviews with practitioners from O2, RBS and EY.
> Case studies from Sainsbury’s, Deloitte, Landmarc, Aviva and Catch22
> Downloadable tools and resources

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Working Papers and Research

This report from the SROI Network outlines an argument for extending statutory audit requirements of Annual Reports. It includes a discussion of gaps and limitations in current legislation in Companies Act that prevent investors from truly understanding social and environmental impact information that may inform their investment decisions.

This report was written by Nick Temple and Charlie Wigglesworth from Social Enterprise UK. It is the largest and most comprehensive survey since the introduction of the Social Value Act, examining the views of commissioners, their progress in delivering social value, and the role of social enterprise.

This document provides an update on implementation of the UK Public Services (Social Value) Act 2012.

The Social Value Act came into force on 31 January 2013 and requires commissioners to think about how they can secure wider social, economic and environmental benefits when procuring services. This report outlines how commissioners have responded to the act during its first year, and looks at the government’s plans to advance social value in the future.

This is a progress report from Social Enterprise UK published almost one year on from The Shadow State, says that while private firms have been criticised for poor performance, they continue to profit from public services and operate without transparency and accountability.

This working paper, by Julian Cox, Matt Bowen and Oliver Kempton for New Economy, documents and discusses research work being carried out in Greater Manchester to understand and identify if it is possible to robustly value social outcomes. The research has focused on the ongoing Community Budget programmes across Greater Manchester. The paper presents a methodology for valuing social outcomes and suggests how such an approach can be used and taken forward by practitioners, commissioners, analysts and suppliers of programmes across Greater Manchester.

This paper by Daniel Fujiwara from the LSE launches a national discussion on identifying the evidence needs to prove the impact of adult learning for decision making at local and national level. This piece of research flows from two pieces of NIACE work: on behalf of the Local Government Association exploring the changing strategic role of adult learning and skills in communities; and our work for the Skills Funding Agency completing Social Return on Investment (SROI) analyses with a sample of Adult and Community Learning Funding projects, in partnership with the SROI Network. Using the Well-being Valuation (WV) approach, this paper shows that adult learning adds value to many wider agendas.

This report from the Centre for Social Justice is a policy report from the Social Return on Investment (SROI) Working Group chaired by Dr Stephen Brien. It argues that a core aim of government is to improve social outcomes; yet for most government expenditure the real value of outcomes is rarely considered or even understood. It shows recent governments to have placed more emphasis on the management and monitoring of public services, but it is not obvious that this has delivered better value for money – the true effectiveness of most policy is still poorly understood. If government cannot determine where public spending delivers results and where it does not, both the taxpayer and society as a whole will continue paying for ineffective and inefficient programmes.

The paper proposes a framework through which both central and local government can improve the effectiveness of public spending. This framework is based on a number of social value approaches explored in the Review. The government needs to clearly articulate outcomes, and develop the internal capability to enable timely and accurate measurement of both the outcomes delivered and the costs incurred. Outcome-based government means focusing on those initiatives that genuinely change people’s lives: more often than not, tackling root causes rather than simply treating symptoms. Changing life outcomes can transform the lives of individuals and their communities, and result in savings to the taxpayer.

This article, from the Philadelphia Social Innovations Journal is by Ken Berger, Robert M. Penna and Steven H. Goldberg, addresses the important questions of how to define the value of all the work we are doing, and how to measure that value.