Resources » Cause » Homelessness

Case StudiesExternal Databases and ResourcesImpact ReportsWorking Papers and Research

Case Studies

This resource is a French report from a consensus conference on homelessness in France.

External Databases and Resources

Crisis commissions external researchers to independently evaluate our projects and the services they offer, as well as to produce good practice guides on a range of topics.

More than 6400 publications have now been selected by TSRC for inclusion in the Third Sector Knowledge Portal - an easy-to-use online library of research, evidence, and analysis.

It has been developed by TSRC in partnership with the British Library and the Big Lottery Fund, and brings together over 6000 works such as: impact reports from third sector organisations; academic research projects; government studies; and more, in one collection of downloads, links and summaries.

Impact Reports

Crisis’ latest report, by Nicholas Pleace and Joanne Bretherton from the University of York, presents interim findings from a major three year independent evaluation of Skylight services for homeless people.

Independent research from the Centre for Housing Policy at the University of York has commended the mental health services at Crisis for enhancing well-being and helping homeless people towards work and social integration.


The outcomes matrix is a tool to help social investment financial intermediaries (SIFI’s) and social sector organisations to plan, measure and learn about their social impact. It aims to develop common ground and language for social investment and impact assessment in the social sector. The outcomes and measures are not intended to be prescriptive or exhaustive but should provide a helpful starting point for organisations to consider their social impact.

Working Papers and Research

The London homelessness social impact bond project, was launched in November 2012. It was designed to bring in additional finance to support innovative services aimed at improving outcomes for a cohort of 830 persistent rough sleepers.

This is the first interim report from the qualitative evaluation. An economic and impact evaluation is being undertaken internally at the Department for Communities and Local Government. The qualitative and impact strands of the evaluation will be brought together in a synthesis report in 2016.

To date, social impact bond providers have valued the chance to provide a flexible service that focuses on sustained outcomes. In turn, service user experiences have been overwhelming positive.

The Outcomes Star is a case-management and outcomes-measurement tool developed by Triangle Consulting Social Enterprise in the UK. This guide provides a practical approach to implementing the Outcomes Star that will ensure quality and consistency.

This comprehensive report on Social Impact Bonds (SIB) examines how SIBs might be applied in two programme areas in the US: homelessness and criminal justice.

This paper by Joy MacKeith from Triangle Consulting seeks to describe the development process for the Outcomes Stars as a suite of tools which are designed to simultaneously measure and support change when working with vulnerable people as service users. It describes the original process of development of the first Star, in homelessness services in the UK, and subsequent roll out to other client groups and in other countries. The paper indicates the theoretical and philosophical under-pinning of an approach which aims to embody both research and values-based practice in empowerment and respect for the individual.

Published by: , , 2011

Topics: ,